Bloom & Co. Interiors (“we”, “our”, “us”) operates the website https://bloom-co-interiors.co.za.
We are committed to protecting your personal information and respecting your right to privacy.
This Privacy Policy explains how we collect, use, store and protect your data when you use our website or interact with us.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information you provide directly
We collect personal information when you:
Place an order
Contact us
Register an account
Request assistance
Fill in a form
Communicate with us by email or phone
This may include:
Full name
Email address
Phone number
Billing and delivery address
Order information
Payment details (processed by third-party payment providers; we do not store card numbers)
1.2 Information collected automatically
When browsing our website, we may receive:
IP address
Device details
Browser type
Pages viewed
Time spent on pages
Cookies and tracking data
This helps us improve site performance and provide a smoother shopping experience.
1.3 Information from third-party services
We may receive information from:
Payment gateways
Delivery/courier services
Analytics tools (e.g., website traffic stats)
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Respond to enquiries
Improve website functionality
Prevent fraud or unauthorised activity
Send essential updates about your order or account
Comply with legal and financial obligations
We do not sell your personal information to anyone.
3. How Your Information Is Protected
We take reasonable steps to protect your information from:
Unauthorised access
Misuse
Loss
Alteration
Disclosure
Payments are processed securely via trusted third-party processors using encrypted connections.
4. Sharing Your Information
We may share your information only with:
Payment service providers
Courier and logistics partners
Website hosting and security providers
Tools that help us improve website performance
These partners only receive the information necessary to perform their services and must keep your information safe and confidential.
5. Cookies & Tracking Technologies
Our site uses cookies to:
Improve loading speeds
Remember user preferences
Analyse website usage
Support cart and checkout functionality
You may disable cookies in your browser settings, but some site features may not function properly.
6. Your Rights
You can request to:
Access the data we have about you
Update or correct your personal information
Delete your information (unless required for legal reasons)
Withdraw consent where applicable
Opt out of any optional communication
To make a request, contact us at info@bloom-co-interiors.co.za.
7. Data Retention
We retain personal information only as long as needed to:
Complete purchases
Provide customer service
Meet legal, tax or accounting requirements
After this, your data is securely deleted.
8. Third-Party Links
Our website may include links to external websites.
We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated Last Updated date.
10. Contact Us
If you have questions or requests regarding your personal information, please contact us:
Bloom & Co. Interiors
Website: https://bloom-co-interiors.co.za
Email: info@bloom-co-interiors.co.za
